Frequently Asked Questions
Everything you need to know about your favorite Italian sneakers.
How do Superga shoes fit?
Most of our classic styles, like the 2750 Cotu, run true to size. However, if you are between sizes, we generally recommend sizing down for a more secure fit as the canvas can loosen slightly with wear.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that items marked as Final Sale are not eligible for return or exchange.
Are Superga sneakers machine washable?
While some canvas styles can be washed on a cool cycle, we recommend hand washing with mild soap and cold water to preserve the rubber foxing and glue. Always air dry your sneakers away from direct sunlight.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.
Are your products vegan-friendly?
Many of our classic canvas styles are made with 100% cotton and natural rubber, making them vegan-friendly. Please check the 'Materials' section on individual product pages to confirm.